What we do?

Our goal is to offer high-quality, flexible and scalable outsourcing solutions to tech companies, digital agencies, startups,  and e-commerce businesses.


We create unique, SEO-friendly content in over 27 languages.

Unique content
Engaging, SEO-friendly texts
Native writers and proofreaders
Experience in 10+ industries
Translation and localization

Customer Experience

We help you with customer support and daily business processes.

Multilingual, multichannel customer support
Technical support
Customer acquisition & loyalty programs
Lead generation / qualification
Back-office support activities
Community management

Software Development

We develop reliable software and build dedicated IT teams for you.

Web & mobile development
Dedicated teams of engineers
Agile project management
Temporary on-site engineers for your team

Who we are?

Outsourcing Bear is founded by seasoned professionals from the digital industry, each with 10+ years of experience in company management, software development and building BPO teams. During our professional path, we’ve managed projects for over 15 million euro in several European countries, participated in the development of a few successful startups in gaming, e-commerce and online advertising and built outsourced teams for Fortune 500 companies. Behind this brand, we are bringing all our knowledge and experience and we are happy to help businesses worldwide grow and achieve their goals.

Our primary client relations office is in Berlin, while the operations delivery is done from Bulgaria.

In our company, we strongly believe that outsourcing does not mean making a compromise with the quality of the services we are delivering. By leveraging the advantages of emerging Eastern European markets, we are able to offer same or even better quality services at a much more reasonable price.

Outsourcing Bear is not created only for the already established, mature companies. We are already working with the big dreamers, visionaries, disrupters and go-getters of the IT industry today and support the next big thing. Our processes and model of operation allows us to offer same great quality services to companies with various size.